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When a Tenant Threatens to Call Their Attorney

When a Tenant Threatens to Call Their Attorney

Just got an email from a tenant this week telling us we need to respond by this evening or they’ll be forced to contact their attorney. If you own rental property long enough, you’re going to get this exact same message. Different tenant, different complaint, same playbook. ...
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Society Hill Property Management: Is It a Smart Rental Investment?

Society Hill Property Management: Is It a Smart Rental Investment?

Quick segment today on Society Hill property management. My property management company manages a lot of rental properties in the Society Hill neighborhood here in Philadelphia, and I want to talk about Society Hill as a rental property investment — because honestly, it’s jus...
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Philadelphia Sheriff Wants to Double the Eviction Unit

Philadelphia Sheriff Wants to Double the Eviction Unit

The Philadelphia Sheriff is pushing to double the size of the eviction unit, and honestly, this is one of the more interesting pieces of news to come out of City Hall in a while. Why? Because while a lot of recent tenant rights legislation in Philadelphia has been adversely affec...
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HUD Won’t Enforce ESA Rules — What Landlords Should Do

HUD Won’t Enforce ESA Rules — What Landlords Should Do

I’m getting a lot of comments and messages from landlords about HUD’s recent decision to stop enforcing emotional support animal (ESA) rules. Everyone wants to know the same thing: does this mean I can finally say no to an ESA letter? Let me walk you through what I’m seeing...
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When a Landlord Promises a Tenant an Appliance and Never Delivers

When a Landlord Promises a Tenant an Appliance and Never Delivers

So here’s the property management drama for the day — and honestly, I’m not sure if there’s a lesson here or just a cautionary tale. Probably both. We recently inherited a 5-unit building, and the whole thing has been a mess from day one. Two tenants need to be evicted, t...
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Can AI Replace a Property Management Company?

Can AI Replace a Property Management Company?

Dom just sent in a question asking what I think about using AI agents to manage rental properties. It’s a fair question, especially right now when AI is showing up in every corner of every industry. So let me give you my honest take — even though, full disclosure, I own a pro...
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Tenant-Ready Clean vs. Owner Clean: The Big Disconnect

Tenant-Ready Clean vs. Owner Clean: The Big Disconnect

My wife was making small talk with me the other day — you know, the way couples do where she pretends to be interested in what I do for a living. We were talking about a tenant that just moved out and the disconnect between everyone’s impressions of what “clean” actually ...
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Can a Philadelphia Landlord Shut Off Utilities If the Tenant Won’t Pay?

Can a Philadelphia Landlord Shut Off Utilities If the Tenant Won’t Pay?

Hi, Joe White here from Grow Property Management in Philadelphia. Let me cut straight to the question I get from frustrated landlords more often than you’d think: if the lease says the tenant pays utilities, but they never put the bills in their name and now they’re not payin...
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Tenant Lost Their Keys: Who’s Responsible, Landlord or Tenant?

Tenant Lost Their Keys: Who’s Responsible, Landlord or Tenant?

It’s Saturday morning. Your tenant calls — she’s standing outside her unit in Fishtown, locked out, and her keys are gone. Do you drop your coffee and drive over? Charge her a fee? Tell her to call a locksmith? After 15+ years managing rental properties in Philadelphia, I c...
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The Hidden Risk of Unlicensed Property Managers in Philly

The Hidden Risk of Unlicensed Property Managers in Philly

I was scrolling through one of the countless Philadelphia real estate investing groups on Facebook this morning, and I came across a post that got my attention. Somebody asked a simple question: are there any property management companies in Philadelphia they could use? And the r...
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